Patient Collections and A/R Management

If your office is experiencing a decreased reimbursement cycle, it is time for an A/R management intervention!This program covers A/R as well as compliance and practice management efforts. Improve insurance data collection, eligibility verification, and patient communication and reduce payment problems that crush your bottom line.

Billing staff walk a fine line between promoting patient satisfaction and enforcing accurate, timely payment policies. Learn how to establish policies and processes that support the administration and communication of financial responsibilities.

5 Reasons to Complete this Course:

• Adopt a process that measures and monitors collections efforts while remaining patient-centered.
• Understand the impact of your state’s prompt-pay laws to avoid problems and improve success.
• Implement a fail-safe process to address payment before the patient arrives, when present in the office and post visit.
• Ensure that your collections are handled ethically, efficiently and legally.
• Learn to detect and prevent embezzlement and fraudulent activities with end-of-month reports.

Participants learn how to establish policies and processes that support the administration and communication of financial responsibilities.

Highlights:

• Review each stage of the revenue cycle and the unique staff roles and processes
• Develop financial policies that provide clear, consistent direction for patients and staff
• Discover how to overcome obstacles and meet your goals
• Value of timely billing and the impact on your revenue cycle
• Dissect each stage of the collections process
• Overview of A/R management and collections
• Steps for obtaining accurate patient information
• Steps to educate patients on payment policies
• Strategies to secure timely payment
• Look at the true cost of statements to your operational budget
• Receive instruction on the legal do's and don'ts of telephone collections
• Set benchmarks and goals for collections
• Learn how to read an aging report
• Rules and guidelines for extending professional courtesies
• Strategies for handling difficult collections situations

Self-paced online program includes unlimited review of previously recorded instruction for 6 months and downloadable companion materials.

CEUs
3

Length
163 min

Ready to make your purchase? Here’s what to expect next!

After completing your purchase, keep an eye on your inbox (and spam) over the next three business days for important next steps regarding your order.

If you experience any issues or delays, please email learning@medrevenuecycle.com

We’re committed to ensuring a smooth and efficient process for you!